Responsible Gambling
Responsible gambling involves enjoying betting activities while staying in control and respecting your personal financial boundaries. Gambling should be viewed solely as a form of entertainment, never as a means of generating income or overcoming financial challenges.
We encourage all customers to adopt responsible gambling practices, monitor their playing habits, and make use of the responsible gaming tools offered on our platform whenever greater control is necessary. If gambling is no longer enjoyable or starts having a negative impact on your financial situation, relationships, or overall well-being, taking a break and seeking assistance is strongly recommended.
Our services are available only to individuals who are at least 18 years old.
Table of Contents
What Is Responsible Gambling?
Responsible gambling means making thoughtful choices and maintaining control over your betting activities. Healthy gambling habits involve:
- wagering only funds that you can comfortably afford to lose;
- establishing financial and time restrictions before starting a gaming session;
- viewing gambling as a leisure activity rather than a way to make money;
- understanding that both winning and losing are natural parts of gambling;
- taking frequent breaks when participating in extended gaming sessions.
Following these principles can help minimize gambling-related risks and contribute to a more secure gaming experience.
Signs of Problem Gambling
In some situations, gambling habits may become increasingly difficult to manage. Consider evaluating your behaviour if you experience any of the following warning signs:
- spending more on gambling than you initially intended;
- placing further bets in an attempt to win back previous losses;
- raising your betting amounts to achieve the same level of excitement;
- taking out loans or borrowing money to fund gambling activities;
- concealing your gambling behaviour from friends or family members;
- experiencing feelings of guilt, anxiety, or stress related to gambling;
- allowing gambling to interfere with your professional life, education, or personal relationships.
Identifying these signs at an early stage can help you take appropriate measures before gambling develops into a more serious issue.
Our platform offers a range of features designed to help customers maintain control over their gambling behaviour.
- Deposit Limits – Enable you to set a maximum amount of money that can be deposited into your account within a day, week, or month. Establishing these restrictions beforehand can help reduce unplanned spending.
- Time Limits – Allow you to define how much time you can spend gambling. When the specified time has been reached, access to gaming activities is temporarily limited until the restriction resets.
- Reality Check – Provides periodic notifications about the duration of your gaming session, giving you an opportunity to assess whether you wish to continue playing or take a break.
- Cooling-Off Period – Allows you to temporarily suspend access to your account for a selected duration. This feature gives you time away from gambling without requiring permanent account closure.
- Self-Exclusion – Intended for customers who wish to refrain from gambling for a longer period. Throughout the chosen exclusion period, access to the account, depositing funds, and placing bets are disabled.
Tips for Staying in Control
Developing a few practical habits can help you maintain a responsible and balanced attitude towards gambling:
- decide on a gambling budget before you start playing;
- avoid using funds intended for essential living costs;
- never attempt to recover losses by continuing to bet;
- schedule regular breaks from gambling activities;
- refrain from gambling when affected by alcohol or drugs;
- make time for other interests, hobbies, and recreational activities.
When gambling stops being a source of enjoyment, it may be time to pause and reconsider your playing habits.
Self-Assessment
Take a moment to consider the following questions:
- Have I spent more money on gambling than I originally planned?
- Do I continue gambling beyond the time I intended?
- Do I frequently place bets to make up for previous losses?
- Has gambling led to financial problems or emotional stress?
- Has my gambling behaviour negatively influenced my relationships or everyday obligations?
If your answer to any of these questions is "yes", you should consider using the available responsible gambling features or consulting a qualified professional.
Support Organisations
If you are concerned about your ability to control your gambling activities, independent organisations offer confidential guidance and assistance, including:
- GamCare
- Gambling Therapy
- Gamblers Anonymous
These organisations offer educational resources, counselling services, and practical assistance to people experiencing gambling-related difficulties.
Underage Gambling
Access to our services is strictly limited to people aged 18 and above. We may require customers to complete age verification during the registration process or at any point while using their accounts.
If an account is found to belong to someone under the legal age requirement, it will be suspended, and associated activities may be cancelled in line with our Terms and Conditions.
Our Commitment
We are dedicated to encouraging responsible gambling through accessible control tools, transparent information, and customer assistance whenever support is required. Our objective is to maintain a secure gaming environment in which gambling remains an enjoyable, manageable, and responsible form of entertainment.
